Tools & tech
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Sensors are everywhere
As knowledge managers, should we limit the amount of information that sensors can collect?
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How we communicate, what we value – even who we are: 8 surprising things data science has revealed about us over the past decade
A new generation of data analytics tools has given researchers insight into fundamental questions.
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Stakeholder engagement primer
Multi-stakeholder processes are important in knowledge management (KM), but how to effectively engage stakeholders?
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Engaging stakeholder knowledge: 60 tools and methods for multi-stakeholder partnership processes
Tools and methods to engage the diverse knowledge of stakeholders and stakeholder groups in decision-making processes.
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Knowledge Bird’s report on the top 5 enterprise support platforms and their pros & cons
The pros and cons of 5 knowledge-enabled enterprise support platforms, including Zendesk, Dixa + Elevio, Jira + Confluence, ServiceNow, and…
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New game allows players to see how they might fare in the future of work
The game aims to prompt players to ponder what kind of knowledge and skills might be required in the future,…
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COVID-19 prompts action to bridge America’s digital divide
Why are so many Americans opposed to lockdowns? COVID-19 is wickedly complex, and when we start to explore that complexity…
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Are we entering a new world of remote work?
A surprisingly large proportion of our jobs can be done remotely, but remote work is not a one-size-fits-all concept.
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The use of gamification in knowledge management processes
A new study investigates the use of gamification in knowledge management (KM) processes through a systematic literature review of recent…
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What Twitter can tell us about the health of a community
While Twitter doesn’t provide a representative sample of the population, it can nonetheless reveal useful data.
