Tools & tech
-
COVID-19 prompts action to bridge America’s digital divide
Why are so many Americans opposed to lockdowns? COVID-19 is wickedly complex, and when we start to explore that complexity…
-
Are we entering a new world of remote work?
A surprisingly large proportion of our jobs can be done remotely, but remote work is not a one-size-fits-all concept.
-
The use of gamification in knowledge management processes
A new study investigates the use of gamification in knowledge management (KM) processes through a systematic literature review of recent…
-
What Twitter can tell us about the health of a community
While Twitter doesn’t provide a representative sample of the population, it can nonetheless reveal useful data.
-
‘Digital twins’ can help monitor infrastructure and save us billions
“Digital twins” are 3D-visualisation of in-service infrastructure that can be used to monitor infrastructure performance under various service conditions and…
-
Report review – State of Community Management 2020
The State of Community Management 2020 report offers useful insights, but has a very narrow focus on community platforms from…
-
Simple data visualisations have become key to communicating about the COVID-19 pandemic, but we know little about their impact
Visual representations of data are playing a significant role in COVID-19 communication, so the public’s ability to make sense of…
-
People are happy to share data if it improves government service
A majority of survey respondents said they are open to sharing their personally identifiable information if it meant a better…
-
How to effectively promote citizen engagement through government social media during the COVID-19 crisis
Previous research has found that social media supports knowledge sharing and transfer. But what social media practices most effectively engage…
-
How older workers extract knowledge from tech savvy youngsters at work
A frequent churn of interns provided experienced executives with a constant array of insights into the cultural trends of the…