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Bruce Boyes’ presentation to KM Trends 2026: Two very different scenarios for AI in KM
This article is part of an ongoing series looking at AI in KM, and KM in AI.
My presentation to the KMGN Global KM Roundtable – KM Trends 2026 event put forward two very different scenarios for the future of artificial intelligence (AI) in knowledge management (KM) – one with a bad outcome, and the other with a good outcome.
My presentation slides with notes can be viewed below.





