Piloting Digitally Enabled Knowledge Management to Improve Health Programs in Rural Bangladesh (Chapter)

Until recently, digitally enabled knowledge management (KM) activities in developing countries have more often than not been dismissed as unrealistic given challenges with access to electricity and the internet. However, a number of recent examples of holistic KM activities, including digital elements, have demonstrated a measurable contribution to improved outcomes for some of the world’s poorest people. This chapter focuses on such a case, looking at how a digitally enabled KM program was designed, piloted, and measured in two districts in Bangladesh. The program aimed to help rural community-based health workers be more informed about, and helpful in, providing health and nutrition guidance to some of the world’s poorest people.