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APQC Podcast – Big Changes Ahead for Knowledge Management with Bruce Boyes

On this APQC podcast, APQC’s Mercy Harper Talks with RealKM’s Bruce Boyes about how knowledge management (KM) needs to be more evidence-based and integrate a wider range of perspectives, the parallels between KM and sustainability, and much more.

APQC (American Productivity & Quality Center) is considered the world’s foremost authority on benchmarking, best practices, process and performance improvement, and knowledge management (KM). They’ve been at the forefront of KM since APQC’s Chairman of the Board and former CEO Carla O’Dell helped to establish KM as a vital business discipline in 1993.

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Also published on Medium.

Bruce Boyes

Bruce Boyes (www.bruceboyes.info) is editor, lead writer, and a director of the award-winning RealKM Magazine (www.realkm.com), and a knowledge management (KM), environmental management, and project management consultant. He holds a Master of Environmental Management with Distinction, and his expertise and experience includes knowledge management (KM), environmental management, project management, stakeholder engagement, teaching and training, communications, research, and writing and editing. With a demonstrated ability to identify and implement innovative solutions to social and ecological complexity, Bruce's many career highlights include establishing RealKM Magazine as an award-winning resource, using agile and knowledge management approaches to oversee an award-winning $77.4 million western Sydney river recovery program, leading a knowledge strategy process for Australia's 56 natural resource management (NRM) regional organisations, pioneering collaborative learning and governance approaches to support the sustainable management of landscapes and catchments, and initiating and teaching two new knowledge management subjects at Shanxi University in China.

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