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    B Sinclair-Giardini at |

    There’s a big difference between commenting on a Facebook post and Digital Participation. I think there needs to be much unpacking of definitions, and Councils’ digital policies would need to encompass Digital Participation within their municipality and a structure for doing this, as many Council staff simply don’t have the training to undertake such engagement. Doing Digital Participation and doing it right is a careful balancing act, and it can’t – at the present time – replace traditional forms of engagement as not everyone in Australia is digitally equipped and by pursuing only-digital engagement, Councils would be at risk of alienating some of our most marginalised communities. As I say, a careful balancing act and one that Councils would need to develop as part of a proper structured training & comms plan.

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