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In a world of dark data, knowing what we don’t know is key

Originally posted on The Horizons Tracker. This article is part of a series on book reviews and releases.

We live in an era of big data.  Indeed, we live in an era where that moniker scarcely seems to do justice to the amount of data we are producing and is available to make decisions with.  It also scarcely seems believable that in such an era, we could be suffering from a shortage of data, yet that’s precisely what a new book by David Hand, Emeritus Professor of Mathematics and Senior Research Investigator at Imperial College London, argues.

Dark Data explores the data we don’t have, and the complications this brings to our ability to make effective decisions.  Hand argues that the phrase big data can lull us into a false sense of security, and instead of overcoming the shortcomings of ‘small’ data, it often has just the same challenges.

While data is undoubtedly powerful, there are considerable problems when key data is missing, and this is far more common than we like to think. Hand describes fifteen different types of dark data, including the kind we know we’re missing and the kind we’re oblivious to.

The elephant in the room

Hand uses the famous example of a man laying down powder on the road to keep elephants away to illustrate his point.  Obviously there are no elephants, so the man believes his powder is working, but the reality is he’s simply missing vital information on what would happen if he didn’t put powder down.

Similarly, Hurricane Sandy was lauded as the first social media natural disaster in history, with people excitedly believing that the tweets people made would play a huge part in relief and rescue efforts.  Of course, while the 20 million tweets sent during Sandy were significant, they were concentrated in a small, densely populated part of the total area affected the storm, so presented a wholly incomplete picture.  What’s more, the people quite probably in most need of help would also probably have been unable to tweet in the first place.

The book details the various ways in which dark data exists and the various circumstances in which it can arise.  Through this, Hand hopes that organizations will be able to better be able to detect and mitigate the impact of dark data on their decision making.

The book is well worth reading for anyone with an interest in data, statistics or AI should find something of value in the book, and it’s one I recommend.

Article source: In A World Of Dark Data, Knowing What We Don’t Know Is Key.

Header image source: pxhere, Public Domain.

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Adi Gaskell

I'm an old school liberal with a love of self organizing systems. I hold a masters degree in IT, specializing in artificial intelligence and enjoy exploring the edge of organizational behavior. I specialize in finding the many great things that are happening in the world, and helping organizations apply these changes to their own environments. I also blog for some of the biggest sites in the industry, including Forbes, Social Business News, Social Media Today and Work.com, whilst also covering the latest trends in the social business world on my own website. I have also delivered talks on the subject for the likes of the NUJ, the Guardian, Stevenage Bioscience and CMI, whilst also appearing on shows such as BBC Radio 5 Live and Calgary Today.

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One Comment

  1. Adi,

    Thanks for the concise and intriguing review – Looks like an interesting read!

    On a side note, here is a rather accessible approach to finding what is missing (from pp. 162-163 of “Practical Mapping”). First, create a knowledge map of your topic (concepts in boxes, connected by arrows representing causal connections between them). Then, identify all concepts/boxes where there is only one (or none) causal arrows pointing toward it. Each of those shows a gap in knowledge. That gap may be filled by identifying additional causal arrows between existing concepts (through primary or secondary research, or bringing in more diverse expertise). If the gaps are not filled by connecting existing concepts, more concepts are added. Essentially, expanding the breadth and improving the systemic structure of the map – and so making it more useful for understanding situations and making effective decisions.

    Thanks,

    Steve

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