Brain power

Factors that influence collaborative capability in co-working spaces

A recent study1 looks at the factors that foster collaboration in co-working spaces. Co-working spaces are shared offices offering operational efficiency, and, for the purposes of the study, are also defined as organisations that host and promote a collaborative capability.

The study was exploratory, involving semi-structured interviews in 14 co-working spaces located in six Asian countries – Thailand, Malaysia, Singapore, Indonesia, Vietnam, and Japan. A model comprising ten factors that had been identified in a previous case study was used as the basis of the initial interviews. From these interviews, new factors were added, and the model was refined and consolidated. The revised model was then used in the remaining interviews.

The model is based on four dimensions: enabling knowledge sharing, enhancing a creative field, enhancing an individual action for the collective, and supporting a collective action to an effective execution. Each of these dimensions aligns primarily with either “convenience sharing” or “community building” co-working types that have been identified in previous research:

  • Convenience sharing co-working spaces tend to foster collaborative capability through knowledge sharing and effective execution.
  • Community building co-working spaces tend to foster collaborative capability by enhancing a creative field and individual action for the collective.

These relationships are also illustrated in Figure 1.

Prevalence of collaboration factors considering the convenience sharing and community building approaches
Figure 1. Prevalence of collaboration factors considering the convenience sharing and community building approaches (source: Castilho & Quandt 2017).

Summary of factors that influence collaboration

Figure 2 shows the collaboration factors that had been identified in a previous case study (“Previous Factors That Influence Collaboration” column) together with the new factors identified through the interviews (“New Factors That Influence Collaboration” column).

Factors that influence collaboration around four intervening factors
Figure 2. Factors that influence collaboration around four dimensions (source: Castilho & Quandt 2017).

Limitations and recommendations for further research

The authors acknowledge that the study was conducted only in Asian countries and in a relatively limited sample of co-working spaces. The results may have been different if the interviews were conducted in a different cultural setting, and there may also be differences between developing and developed countries within Asia. They advise that “Further studies could involve the application of the resulting model of two types, four dimensions, and underlying factors to coworking spaces in other regions to verify model validation and potential adaptations.”

Header image: Silicon Straights Co-working space, Singapore. Adapted from Singapore, Dec-2014 by Mitch Altman which is licenced by CC BY-SA 2.0.

Reference:

  1. Castilho, M. F., & Quandt, C. O. (2017). Collaborative Capability in Coworking Spaces: Convenience Sharing or Community Building?. Technology Innovation Management Review, 7(12).
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Bruce Boyes

Bruce Boyes is a knowledge management (KM), environmental management, and education thought leader with more than 40 years of experience. As editor and lead writer of the award-winning RealKM Magazine, he has personally written more than 500 articles and published more than 2,000 articles overall, resulting in more than 2 million reader views. With a demonstrated ability to identify and implement innovative solutions to social and ecological complexity, Bruce has successfully completed more than 40 programs, projects, and initiatives including leading complex major programs. His many other career highlights include: leading the KM community KM and Sustainable Development Goals (SDGs) initiative, using agile approaches to oversee the on time and under budget implementation of an award-winning $77.4 million recovery program for one of Australia's most iconic river systems, leading a knowledge strategy process for Australia’s 56 natural resource management (NRM) regional organisations, pioneering collaborative learning and governance approaches to empower communities to sustainably manage landscapes and catchments in the face of complexity, being one of the first to join a new landmark aviation complexity initiative, initiating and teaching two new knowledge management subjects at Shanxi University in China, and writing numerous notable environmental strategies, reports, and other works. Bruce is currently a PhD candidate in the Knowledge, Technology and Innovation Group at Wageningen University and Research, and holds a Master of Environmental Management with Distinction and a Certificate of Technology (Electronics). As well as his work for RealKM Magazine, Bruce currently also teaches in the Beijing Foreign Studies University (BFSU) Certified High-school Pathway (CHP) program in Baotou, Inner Mongolia, China.

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